Who We Are
Ali Younessi, operating as OperateU
Elektrastraße, 81925 München, Germany
Steuernummer: 14821485550
USt-IDNr.: DE427585389
Website: www.aliyounessi.com
Contact: ali@aliyounessi.com
What This Policy Covers
This privacy policy explains how we collect, use, and protect your personal data when you visit aliyounessi.com, book a call, or engage with our services. We take data protection seriously and process your data in accordance with the EU General Data Protection Regulation (GDPR) and the German Bundesdatenschutzgesetz (BDSG).
What Data We Collect
When You Visit Our Website
Your browser automatically transmits certain technical data to our web server:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referring URL
- Pages visited
- Amount of data transferred
This data is necessary for the technical operation of the website and is processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR). We do not use this data to identify you personally. Server logs are deleted after 30 days.
When You Book a Discovery Call
When you use our appointment scheduling tool, we collect:
- Your name
- Email address
- Any information you provide about your business or request
This data is processed to respond to your inquiry and prepare for our call, on the basis of pre-contractual measures (Art. 6(1)(b) GDPR) and your consent (Art. 6(1)(a) GDPR).
When You Become a Client
If you engage our services, we additionally collect:
- Business name and details
- Billing and payment information
- Communication history
- Project-related data necessary to deliver our services
This data is processed for the performance of our contract with you (Art. 6(1)(b) GDPR) and to comply with legal obligations such as tax and accounting requirements (Art. 6(1)(c) GDPR).
Contact Forms and Email
If you contact us via our website or email, the data you provide is stored to process your request. This is done on the basis of pre-contractual measures or our legitimate interest in responding to your inquiry.
Legal Bases for Processing
We process your data based on the following legal grounds:
- Consent (Art. 6(1)(a) GDPR) — where you have given explicit permission, such as for cookies or marketing communications. You can withdraw consent at any time.
- Contract (Art. 6(1)(b) GDPR) — where processing is necessary to fulfill or prepare a contract with you.
- Legal obligation (Art. 6(1)(c) GDPR) — where we are required by law to process data, such as for tax records.
- Legitimate interest (Art. 6(1)(f) GDPR) — where we have a justified business reason, such as website security, analytics, or responding to inquiries. We always balance our interests against your rights.
How We Use Your Data
We use your personal data to:
- Operate and improve our website
- Respond to your inquiries and schedule calls
- Deliver our consulting and operations services
- Send you information you have requested
- Comply with legal and tax obligations
- Protect the security of our website and services
We do not sell your personal data. We do not use your data for automated decision-making or profiling.
Who We Share Data With
We may share your data with:
- Hosting provider — our website is hosted by Webflow, Inc. (USA). Data transfer to the US is covered by the EU-US Data Privacy Framework.
- Scheduling tools — to manage appointment booking.
- Payment processors — to handle billing for our services.
- Tax and legal advisors — as required by German law.
- Analytics services — see the Cookie Policy for details.
We only share data with third parties who process it on our behalf under data processing agreements, or where we have a legal obligation to do so.
International Data Transfers
Some of our service providers are based outside the EU/EEA (primarily in the USA). Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses or adequacy decisions by the European Commission.
How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes it was collected:
- Website server logs: 30 days
- Inquiry and contact data: 12 months after last contact, unless a business relationship is established
- Client project data: for the duration of the engagement plus 10 years (as required by German tax law, §147 AO)
- Billing and invoice data: 10 years (as required by German commercial and tax law)
Your Rights
Under the GDPR, you have the right to:
- Access your personal data (Art. 15 GDPR)
- Rectify inaccurate data (Art. 16 GDPR)
- Erase your data, subject to legal retention requirements (Art. 17 GDPR)
- Restrict processing of your data (Art. 18 GDPR)
- Data portability — receive your data in a structured, machine-readable format (Art. 20 GDPR)
- Object to processing based on legitimate interest (Art. 21 GDPR)
- Withdraw consent at any time without affecting the lawfulness of prior processing (Art. 7(3) GDPR)
To exercise any of these rights, contact us at ali@aliyounessi.com.
Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority. The relevant authority for us is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18, 91522 Ansbach, Germany
Website: www.lda.bayern.de
We would appreciate the chance to address your concerns directly before you contact the supervisory authority.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last updated.
Contact
If you have any questions about this privacy policy or how we handle your data:
Ali Younessi (OperateU)
Elektrastraße, 81925 München, Germany
ali@aliyounessi.com